Certified Rehabilitation Counselor Practice

What could be an appropriate response to a request for accommodation that causes undue hardship?

1. Agree to provide it without any changes

2. Decline the request while offering an alternative solution

3. Ignore the request

4. Implement it immediately regardless of cost

The correct answer is: Decline the request while offering an alternative solution

When considering a response to a request for accommodation that poses undue hardship, declining the request while offering an alternative solution is a suitable approach. This response acknowledges the individual's need for accommodation while also recognizing the legitimate concerns related to the feasibility or financial impact on the organization. By declining the original request due to its potential to create undue hardship, the individual or organization can maintain compliance with the legal standards governing accommodations. Offering an alternative solution demonstrates a commitment to inclusivity and support for the individual's needs while working within practical limitations. This approach can foster positive communication and collaboration, allowing both parties to explore other options that might meet the individual's needs without creating significant challenges for the organization. The other responses do not align with best practices. Simply agreeing to the request without adjustments can lead to negative consequences for the organization if the request genuinely creates undue hardship. Ignoring the request entirely fails to address the individual's needs and could be viewed as negligent. Implementing the accommodation immediately, regardless of cost, can expose the organization to financial strain and may not align with policies regarding due hardship. Overall, the balanced response of declining with an alternative proposal effectively navigates the situation.