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What is typically included in the process of case management?

  1. Only assessment and evaluation

  2. Coordination and implementation of services

  3. Development of medical treatment plans

  4. Focus on group counseling strategies

The correct answer is: Coordination and implementation of services

The process of case management is comprehensive and involves several key components aimed at meeting the specific needs of individuals. Coordination and implementation of services are vital elements because case managers work to ensure that all necessary services are properly organized and delivered to clients. This includes liaising between various providers, such as healthcare professionals, social services, and community resources, to create a cohesive support system for the individual. Effective case management requires not only the coordination of services but also the understanding of a client’s unique needs, which is why implementation of those services is critical. This may involve actively connecting clients with resources, following up on their progress, and making any necessary adjustments to the service plan based on ongoing assessment and client feedback. While assessment and evaluation, development of treatment plans, and counseling strategies can play roles in the broader context of rehabilitation and support, they do not encompass the complete scope of case management. Focusing solely on one aspect, such as assessment, would neglect the collaborative and integrative nature of case management that prioritizes the overall coordination and delivery of services to effectively support clients.