Certified Rehabilitation Counselor Practice

What requirement was established for rehabilitation agencies regarding evaluation after the 1973 Rehabilitation Act?

1. Regular audits by independent bodies

2. Program evaluation and performance accountability

3. Annual funding reviews

4. Surveys of client satisfaction only

The correct answer is: Program evaluation and performance accountability

The correct answer emphasizes that the Rehabilitation Act of 1973 established a mandate for program evaluation and performance accountability for rehabilitation agencies. This requirement reflects the act’s aim to improve services and ensure that rehabilitation programs are effective and meet the needs of individuals with disabilities. The provision for program evaluation was essential in creating a systematic approach to assess the quality and outcomes of rehabilitation services. It promotes accountability by requiring agencies to monitor and evaluate their performance regularly. This not only helps in identifying areas for improvement but also ensures that resources are being used effectively to benefit clients. In contrast, regular audits by independent bodies, annual funding reviews, and surveys of client satisfaction do not fully capture the comprehensive nature of performance evaluation and accountability instituted by the Act. The focus is primarily on the effectiveness of the programs in achieving their intended outcomes, rather than merely reviewing funding or gathering client satisfaction feedback. Such a holistic approach was crucial in advancing rehabilitation services and ensuring they were responsive to the needs of individuals with disabilities.