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Which method can be used to assess the impact of rehabilitation services?

  1. Peer feedback

  2. Program evaluation

  3. Client surveys

  4. Case reviews

The correct answer is: Program evaluation

Program evaluation is a systematic method used to assess the effectiveness, efficiency, and impact of rehabilitation services. It involves the collection and analysis of data to determine whether programs are meeting their intended outcomes and how they can be improved. This comprehensive approach typically includes setting clear objectives, measuring program processes, and evaluating outcomes over time. While other methods like peer feedback, client surveys, and case reviews can provide valuable insights, they often focus on specific aspects of the service or individual experiences rather than offering a holistic evaluation of the program's overall impact. Client surveys can reflect participant satisfaction or perceived effectiveness but might not capture all outcomes longitudinally. Peer feedback offers insights from colleagues, which can be useful for staff development but lacks the broader evaluative framework. Case reviews provide detailed examinations of individual cases, highlighting specific interventions but do not assess overall program performance. Thus, program evaluation stands out as the most comprehensive method for assessing the overall impact of rehabilitation services.