Certified Rehabilitation Counselor Practice

Which of the following is NOT a factor in determining undue hardship?

1. The significance of the cost of the accommodation

2. The size of the employer and available resources

3. The number of employees filing complaints

4. The nature of the employer's operations

The correct answer is: The number of employees filing complaints

Determining whether an accommodation creates an undue hardship for an employer involves several specific factors that assess the context and implications of providing that accommodation. The correct answer highlights that the number of employees filing complaints does not directly relate to the criteria used to determine undue hardship. The focus on the costs, resources, and operations of the employer are essential in evaluating the overall impact of an accommodation on the business. When assessing undue hardship, the significance of the cost of the accommodation is critical, as substantial costs relative to the employer's budget can indicate undue hardship. The size of the employer and the resources available to them also play a significant role, as larger companies may have more capacity to accommodate without significantly impacting their operations. Additionally, the nature of the employer's operations provides insight into how the accommodation may affect their ability to conduct business effectively. The number of employees filing complaints does not come into consideration when evaluating the specific circumstances of a given accommodation request. It does not affect the financial or operational aspects of the employer; hence, it is not considered a determining factor in defining undue hardship.