Certified Rehabilitation Counselor Practice

Which of the following is an example of an encourager in counseling?

1. Nods and smiles

2. Direct advice

3. Silent pauses

4. Complex jargon

The correct answer is: Nods and smiles

An encourager in counseling refers to behaviors that convey support, affirmation, or encouragement to the client, promoting an open and positive dialogue. Nods and smiles effectively demonstrate active listening and empathy, showing the client that the counselor is engaged and valuing their feelings or thoughts. This nonverbal communication helps create a safe environment for the client to express themselves, reinforcing their willingness to share. In contrast, direct advice can shift the focus from the client’s narrative to the counselor's perspectives, which may hinder the client’s exploration of their own thoughts and feelings. Silent pauses, while they can create space for reflection, are not necessarily encouraging unless accompanied by expressive feedback. Complex jargon might obscure understanding and create barriers in communication, potentially disempowering the client rather than encouraging them to engage in the conversation.